Privacy Policy and Terms of Use

Privacy Policy and Terms of Use

Welcome to Home To Let. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which govern your relationship with Home To Let LLC. Please read these terms carefully before using our services. If you disagree with any part of these terms, please do not use our website.

Privacy Policy

Effective Date: June 2024

Introduction

At HOME TO LET LCC ("we," "us," or "our"), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our platform. By accessing or using HOME TO LET LCC's website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • When you create an account as a host or guest, we collect personal details such as your name, email address, phone number, payment information, and contact details.
  • Hosts may also provide additional information related to their properties, such as property address, availability, and pricing.

b. Non-Personal Information

  • We may collect non-personal information such as IP addresses, browser types, device information, and browsing activity on our website through cookies or similar technologies.

2. How We Use Your Information

We use the collected information to:

  • Facilitate communication between hosts and guests.
  • Provide, maintain, and improve the platform’s functionality.
  • Process transactions and provide customer support.
  • Send relevant updates, offers, and notifications related to our services.
  • Conduct data analysis for internal purposes such as enhancing user experience.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We may share information with vendors or third-party service providers who assist us in operating the platform or processing payments.
  • Legal Compliance: We may disclose your information when required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred to the acquiring entity.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet or storage system is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide the services outlined in this Privacy Policy or as required by law. Once your account is closed or becomes inactive, we will securely delete or anonymize your data, unless it is necessary to retain it for legal or regulatory purposes.

6. Your Privacy Choices

You may choose to:

  • Access and Update Information: You can access and update your personal information at any time through your account settings.
  • Opt-Out of Communications: You can unsubscribe from promotional emails or notifications by following the opt-out instructions in the communication or updating your preferences in your account.
  • Delete Your Account: You can request the deletion of your account by contacting our support team. Please note that some information may remain in our archives after account deletion for record-keeping purposes.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings, but disabling cookies may limit the functionality of our platform.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant updates by posting the revised policy on our website with the updated "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

HOME TO LET LCC
Media City, Sharjah, UAE
info@h2let.com 
+971 56 133 5571

1. Acceptance of Terms

By accessing this website, you agree to these Terms of Use and to comply with all applicable laws and regulations.

2. Use of Services

Home To Let provides a platform for guests to connect directly with property hosts. Our services allow users to purchase host contact details, which enables them to finalize rental agreements independently. Home To Let does not act as a booking agent, manage transactions, or facilitate payments for rentals.

3. User Responsibilities

  • Accurate Information: Users must provide accurate and up-to-date information when using our services. Misrepresentation or fraudulent activities are prohibited and may result in account suspension or termination.
  • Compliance with Laws: Users are responsible for ensuring that their use of the platform complies with all applicable laws and regulations in their jurisdiction.

4. Host and Guest Responsibilities

  • Hosts: Hosts are responsible for the accuracy of the property information provided on our platform. They must ensure that their listings meet all legal requirements and that the properties are safe for guests.
  • Guests: Guests are responsible for ensuring that their use of host contact details complies with all applicable laws and that they finalize bookings in a manner that meets their travel needs.

5. Payments

All payments made on our platform are for the purchase of host contact details only. Home To Let does not manage any rental transactions, and users are responsible for handling payments and agreements independently.

6. Refunds and Cancellations

Due to the nature of our services, once host contact details are purchased, they are non-refundable. Guests are encouraged to carefully review property information before making a purchase. Refunds are not issued for incorrect or incomplete contact details provided by hosts.

7. Limitation of Liability

Home To Let is not liable for any direct or indirect damage arising from the use of our platform. We do not guarantee the accuracy of the listings or the success of any rental agreements. Users acknowledge that they use the platform at their own risk.

8. Termination of Use

Home To Let reserves the right to terminate or suspend any account without notice if it violates these Terms of Use or engages in illegal or harmful activities.

9. Modifications to Terms

Home To Let may update these Terms of Use at any time. Users are responsible for reviewing the most current version of the terms regularly. Continued use of the platform following any changes constitutes acceptance of the updated terms.

10. Contact Information

For any questions or concerns regarding these Terms of Use, please contact us at info@h2let.com.

By using Home To Let, you agree to these terms and acknowledge that you have read and understood them.